Privacy Policy for ProvenShot

Last Updated: March 16, 2026

Welcome to ProvenShot ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@provenshot.com.

This Privacy Policy governs the privacy policies and practices of our Service (the "Service") provided through our website (provenshot.com) and mobile applications. It describes how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You. We collect names; email addresses; passwords; contact preferences; billing addresses; debit/credit card numbers; and other similar information.
• Content Information. We collect the photos and videos you capture within our Service, along with the associated metadata, which includes precise time, geolocation data (GPS coordinates), and device information. This is the core of our Service.
• Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Information automatically collected:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Service and which we record in log files.
• Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Service.
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Service.

2. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below.

• To provide and maintain our Service, including to monitor the usage of our Service. This includes generating verifiable certificates for your content.
• To manage your account: to manage your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To manage your requests: To attend and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

3. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (Stripe), data analysis, email delivery, hosting services (IONOS), and customer service.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Policy for Children

We do not knowingly solicit data from or market to children under 18 years of age. By using the Service, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Service.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. How to Contact Us

If you have questions or comments about this notice, you may email us at hello@provenshot.com.